Contact

Email hello@ornamentxmas.com. A person replies within one business day, Monday to Friday.

About an order

Include your order number (it starts with OXM-). For a proof change, reply directly to the proof email.

Rush dates

Tell us the date you need it by and the ZIP code. We'll say honestly whether it can be made and shipped in time before you pay.

Custom requests

A different size, a photo, a group gift from siblings — ask. If we can't do it, we'll say so.